Reimagining the Digital Workplace with Embedded AI
The rapid expansion of enterprise applications has led to increasingly fragmented workplaces, where information is scattered across multiple systems and routine processes remain time-consuming. This has created a growing need for a unified, AI-powered digital workplace that enables employees to collaborate seamlessly, automate routine work, and access business services from a single platform.
Acknowledging this need, VNPT developed VNPT iOffice, a trusted digital workplace platform that has helped organizations digitize document management, streamline workflows, and improve cross-functional collaboration, and continues to expand its digital workplace vision through VNPT Mobile Office.
Proven Impacts of VNPT iOffice
Nationwide Adoption
Deployed across 30 of Vietnam's 34 provinces and cities.
User Adoption
Trusted by more than 197,000 active users, demonstrating large-scale adoption and operational reliability.
Paperless Operations
Enabled 100% digitally signed electronic document exchange across agencies and units in many provinces.
Operational Performance
Supports up to 10,000 concurrent users with an average response time of under 2.5 seconds, ensuring stable performance for large-scale operations.
From Digital Processes to Intelligent Workplaces
The digital workplace is evolving beyond process digitization toward a more intelligent, connected, and employee-centric experience. Microsoft and LinkedIn's 2024 Work Trend Index reveals that 75% of knowledge workers are already using AI at work, while Deloitte's 2025 Global Human Capital Trends highlights that organizations must move beyond traditional productivity approaches by combining AI with digital technologies to enhance human performance and create greater business value.
Responding to this shift, organizations require more than standalone business applications; they need a unified digital workplace where information, communication, business processes, and AI work together seamlessly. While VNPT iOffice has already established a trusted foundation for document management, workflow automation, digital approvals, and secure enterprise operations, the next stage of workplace transformation lies in bringing these capabilities together with broader business services and intelligent assistance.
VNPT Mobile Office incorporates the proven capabilities of VNPT iOffice within a comprehensive AI-powered digital workplace platform. By integrating enterprise communication, task management, meetings, email, human resources, document operations, approvals, and AI into a single ecosystem, the platform eliminates fragmented workflows and enables employees to complete their daily work without switching between multiple applications. Information flows seamlessly across business functions, creating a more connected and collaborative working environment.
Designed for both web and mobile, Mobile Office enables employees to work securely anytime and anywhere while providing organizations with centralized governance through unified identity management, organizational structures, user permissions, and approval processes. By consolidating enterprise data and standardizing operational workflows, the platform improves collaboration, reduces information silos, and strengthens organizational efficiency.
At the core of Mobile Office is an embedded AI layer that operates across the entire platform rather than as a standalone assistant. AI provides contextual support directly within everyday workflows, from drafting, translating, and summarizing conversations, emails, and documents to retrieving enterprise knowledge, reminding users of upcoming tasks, and assisting with routine work. By embedding AI where work actually happens, Mobile Office transforms the digital workplace into an intelligent operating environment that enhances productivity, accelerates decision-making, and enables organizations to realize greater value from digital transformation.
Track document workflows, including outgoing documents, approval routing, recipients, and processing status.
Route documents for approval to executives or across departments through configurable approval workflows.
Maintain a centralized repository of all sent and received documents for easy retrieval and audit.