Proactive Operations
24/7 monitoring, incident response, and expert administration to ensure stable and reliable IT operations.
Gain a dedicated team of experts to manage, monitor, support, and continuously optimize your IT infrastructure, reducing operational burden while improving stability and resilience.
24/7 monitoring, incident response, and expert administration to ensure stable and reliable IT operations.
Deploy, migrate, and modernize infrastructure across on-premises, cloud, and hybrid environments with minimal disruption.
Improve system performance, optimize resource utilization, and reduce operational costs through continuous optimization.
Standardize infrastructure management, strengthen operational governance, and support sustainable long-term growth.
Partnering with you across Data Centers, Cloud, and Networking through to operations, security, optimization, and compliance.
Tailored to legacy systems, greenfield systems, Cloud-Native models, and varying levels of IT maturity.
As both the infrastructure provider and the MSP, VNPT eliminates intermediary costs and accelerates technical coordination.
Services can be packaged with clear SLAs, meticulously designed to suit businesses ranging from SMEs to large Enterprises.

International Standard for Information Security Management Systems (ISMS)

International Standard for Information Security Controls for Cloud Services

Payment Card Industry Data Security Standard

Compliance in accordance with Government of Vietnam regulations

for Government and E-Government Services

Application Security Verification Standard
| Domain | Network | Security | System/Infras | Cloud | Kubernetes | IT Management | ||||
|---|---|---|---|---|---|---|---|---|---|---|
| Certification | JNCIE/CCIE | JNCIP/CCNP | CEH/CSIA/CompTiA+ | MCSA/MCSE | LPI I/II/III | RHCSA/RHCE | VCP/AWS/Azure | CKA/CKAD | PMP | ITIL |
| Quantity | 2+ | 7+ | 3+ | 4+ | 5+ | 3+ | 8+ | 5+ | 2+ | 2+ |
An IT infrastructure management, operation, monitoring, and technical support service that ensures systems run stably, continuously, & securely in strict compliance with committed SLA levels.
Minimize Service Disruption Risk: Systems are monitored, operated, and supported through structured, standardized processes.
Maximize Availability: Enhance the continuous operational capability of the IT infrastructure.
Reduce Operational Expenditures: Cut down costs compared to internally building a 24/7 operations team.
Standardize System Governance: Ensure transparent and controlled operational workflows and incident management.
Regular Reporting: Provide customized reports aligned with the management requirements of the client.
We follow a clear, structured process that helps customers smoothly onboard, control the scope of work, and track operational quality.
Review infrastructure, devices, systems, applications, current operational processes, support needs, and SLA requirements.
System StatusReportAlign and agree on the administration catalog, operational tasks, support hours, points of contact, and reporting framework.
Confirmed ServiceScopeBuild a service proposal based on standard product catalogs, packages, accompanied by the corresponding scope and cost.
Technical & CommercialProposalSet up monitoring mechanisms, alerting systems, request intake workflows, access control permissions, support channels, and incident handling procedures.
Service OperationalBlueprintAlign on key contacts, communication channels, escalation matrix, operational documentation, and the go-live launch plan.
Service Initiated /OnboardedExecute day-to-day administration, monitoring, technical support, and periodic reporting, alongside optimization proposals whenever necessary.
Operational Reports &Optimization RecommendationsExplore real-world projects that demonstrate our expertise in designing, deploying, operating, and optimizing large-scale cloud and IT infrastructure.




We focus on building strategic partnerships with global technology vendors, manufacturers, and deployment partners to enhance its service delivery capabilities. This robust partner ecosystem enables VNPT to seamlessly support multi-platform, multi-device environments and a wide range of deployment models.























From cloud operations and monitoring to continuous optimization, VGS helps you keep your cloud environment secure, efficient, and available.
Tell Us Your Challenges